Exchange Request

Merchandise which arrives damaged or wrongly sized can be exchanged or refunded as outlined in the policies below.

If your items arrive damaged, please retain all of the original packing materials and get in contact immediately. Items that have been damaged, altered, or worn cannot be accepted for return or exchange.

Sizing charts are provided for all garments prior to ordering; please review all sizing information carefully prior to placing your order. If you receive an item that is improperly sized, the item can be replaced under the following conditions:

• The original item can be exchanged for an item of the correct size.
• The recipient is responsible for any shipping fees to deliver the new item.
• Improperly sized items can only be exchanged, they cannot be returned.
• An exchange request must be made within 5 days of receiving the item.
• As each item is made-to-order, we do not allow exchanges of organizational apparel or apparel branded for one of our organizational partners.
• All exchanges are at the discretion of PLC.